Common Mistakes Companies Make When Shipping via LTL

LTL shipping is a cost-effective way for companies to move smaller shipments without paying for a full truckload. However, many businesses underestimate the complexity of LTL and make mistakes that increase costs, cause delays, or damage relationships with carriers.

In this article, we highlight the most common mistakes companies make when shipping via LTL—and how to avoid them.

❌ 1. Incorrect Freight Classification

The mistake: Using the wrong NMFC (National Motor Freight Classification) or misdeclaring cargo type.
Impact: Higher reclassification charges, delayed shipments, and disputes with carriers.
Fix: Always provide accurate product details (weight, density, packaging, stackability). Work with your logistics partner to confirm the correct classification.

📏 2. Inaccurate Weight and Dimensions

Mistake: Estimating instead of measuring freight dimensions.
Impact: Carriers use dimensioners to verify shipments—wrong data means billing adjustments and higher costs.
Fix: Invest in reliable measuring equipment or let your 3PL validate dimensions before booking.

📦 3. Poor Packaging and Palletizing

Mistake: Using weak pallets or insufficient wrapping.
Impact: Increased risk of cargo damage during cross-docking and transfers.
Fix: Use high-quality pallets, shrink wrap, and proper dunnage. For fragile items, request additional handling or crating.

🛑 4. Not Labeling Shipments Properly

Mistake: Incomplete or unclear labels.
Impact: Misrouted shipments, delivery delays, or lost freight.
Fix: Ensure every pallet has clear, scannable labels with destination details. Place copies inside and outside the shipment.

🕒 5. Ignoring Transit Time and Accessorials

Mistake: Assuming all LTL transit times are guaranteed.
Impact: Missed deadlines, production delays, and higher customer dissatisfaction.
Fix: Understand that LTL routes involve multiple stops. Ask your carrier about guaranteed services and clarify accessorial charges (liftgate, residential delivery, inside delivery).

💰 6. Focusing Only on Price Instead of Value, common mistakes in LTL shipping

Mistake: Choosing the cheapest carrier without evaluating service quality.
Impact: Lower reliability, hidden costs, damaged goods, and dissatisfied customers.
Fix: Evaluate carriers based on transit times, claims ratio, tracking visibility, and reliability—not just rates.

🤝 How ELI Logistix Helps Avoid LTL Mistakes

At ELI Logistix, we specialize in cross-border LTL shipping with our own fleet and trusted partners. We help clients:

  • Correctly classify freight and reduce re-billing surprises
  • Optimize palletization and packaging to minimize damage
  • Provide visibility with real-time shipment tracking
  • Manage customs paperwork and cross-docking for Mexico–U.S. routes
  • Negotiate competitive rates without sacrificing service quality

With us, LTL is not just cost-saving—it’s strategic, reliable, and compliant.

LTL shipping can be a smart solution for companies, but only if done correctly. Avoiding these common mistakes ensures lower costs, faster transit, and better customer satisfaction.

Working with a logistics partner like ELI Logistix gives you the expertise and visibility to make LTL work for your business—not against it.

Struggling with LTL shipping inefficiencies?
👉 Contact ELI Logistix today and let us optimize your less-than-truckload strategy.

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